Assessing the Quality of Teaching in an ESP Context: Case ofthe Chemistry Department at the University of Tlemcen

Abstract

The present research work focuses on the quality of ESP teaching in higher educational institutions, and makes an attempt to assess the ESP teaching in the Department of Chemistry at the University of Tlemcen (Algeria). Its main aim is to obtain feedback about the quality of the course provided, ensure that the existing practices meet the expectations of learners, and unveil the major influencing factors on the teaching quality. To this end, a case study research was embarked on to explore teachers’ practices and learners’ perspectives based on quantitative and qualitative data collection procedures. This study suggests ways to enhance the quality of the ESP teaching and learning process and prepare learners to be effective communicators in real-life situations.