Competencies management and its impact on performance in higher education institutions - Case study at the university of Tlemcen -

Abstract

Human Resource Management (HRM) structures are a crucial element of each company. For small businesses and large corporations alike, the human resources department is important for business success. HRM is very crucial in the process of effectively recruit and retain employees, improve and enhance the organisation, and maintain a healthy, accepting workplace culture and environment. Competencies of employees seems to be a key element in the HRM process. The idea of competencies was introduced in higher education because of the disconnection between what was taught in classes and what was needed in the labour market. The research will emphasise the sector of higher education regarding both competencies and performance management. This study explores the existing relationship between competency management and organisational performance with a focus on higher education institutions (HEIs). Performance of HEIs could be followed up via several resources, especially world ranking systems where qualitative and quantitative indicators are used to measure the performance of a HEI. The core of this study is Algerian higher education system, the way staff competencies and career are managed, their performance management and measurement. As a case study, we chose the academic staff of the university of Tlemcen as a sample to explore variables linking competency management to organisational performance. A first phase was gathering quantitative data from existing databases and documents. A survey was conceptualised as second phase and was shared with teachers-researchers working at the university of Tlemcen. Data was gathered using google forms. Since the study’s theoretical model includes multiple observed and both qualitative and quantitative variables, SPSS v26 is used to analyse data as a powerful statistical software through which observed, latent and multiple path analysis could be tested at the same time. The results show that the relationship is confirmed but it is statistically weak. The existing gap in explaining this link is referred to the black box concept. Considerable efforts were made by the university and the higher education ministry trying to enhance and develop academic staff competencies. However, these efforts are still lacking and need more and further improvement. Many policies set up in higher education system are obsolete and need revision and improvement too. Universities are asked to provide a healthy atmosphere to enhance scientific production and develop teachers’ competencies. At the end recommendations are given.